Terms & privacy

REFUNDS

We offer a 30 days refund policy on any standard sheds & accessories that are in the original packaging unopened and undamaged.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

• Custom Sheds
• Any pre-paneled sheds

 TERMS

• Installation Requirements – If the site is not ready or suitable for installation and it needs to be rebooked, a rebooking fee of $130.00 will be charged.

  Brisbane Garden Sheds offer a 10yr Warranty on the materials used & a 1yr Guarantee on the workmanship of installation. Hardware & Fixtures are NOT included.

  All sheds come with Off White (Surf Mist) trims and channels. Anchoring your shed does not come standard this is additional.

  All sheds are made as square as possible.  If the slab/base is not level or square to an existing structure, we accept no liability for obvious gaps or out of square installations.

 Acceptance of your quote acknowledges all Dimensions, Colours & Options are correct.

• Any changes after you have been Invoiced may incur additional charges.

  Once Invoiced minimum deposit of 50% is required within 7 days then balance is due 3 days PRIOR to installation.

 REPLACEMENT/ EXCHANGE

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@brisbanegardensheds.com.au and return your item to 6 Chetwynd St, Loganholme.

Need help?

Contact us at sales@brisbanegardensheds.com.au for questions related to refunds and returns.